We have turned to MCW (Keycom) repeatedly over the years for assistance with projects ranging from virtualisation to domain upgrades, Microsoft training to thorny third-line server issues.
Their experience and architecture design skills mean that we end up with resilient, value-for-money solutions that are right for our business.
The knowledge of their engineers ensures that major projects are implemented seamlessly, without disruption to our end users.
We are always impressed with both the range and depth of expertise available and the helpfulness of their personnel; that is why we keep going back to MCW Keycom.
Burnt Tree Vehicle Rental.
Burnt Tree are the largest privately-owned commercial vehicle rental company in the UK, with nearly 15 000 vehicles and 18 sites from Glasgow to London. They are on the Sunday Times Profit Track 100 and were recently shortlisted for the Best Short-term Vehicle Rental Company 2013.
We have been working with MCW/Keycom for many years and as our business has developed so has our demand for IT support. This has extended into disaster recovery, backups, telephony and wifi solutions across our sites including warehouses and offices. They have been reassuringly reliable and understanding of our requirements. The support staff and engineers are always available in an emergency and we have great confidence in the technical advice we have received.
Harlech Foodservice Ltd have worked in partnership with MCW /Keycom for a number of years. The relationship isn’t your usual I.T / client relationship; it really does feel like a partnership. The helpdesk are down to earth and talk to you as a human being, helping to resolve issues effectively and efficiently. I’ve had I.T support in the past with other companies and I’ve found that MCW/Keycom are by far the best that I’ve come across. I would have no hesitation in recommending them as a company to look after your I.T requirements.